I've had similar experiences. Some service advisors will fight you on it. I've thought about foregoing the free oil changes and doing them myself, just to avoid the hassle. I feel better about 5k oil changes rather than 10k. It can't hurt anything by being at best proactive, at worst, paranoid.
Seat comfort is a big deal for me. The seats in my '23 SR are very uncomfortable and I get back pain on road trips. To me, the bottom seat cushions are too short and there isn't enough rake. I'm looking forward to checking out the seats in the '24.