Floor mats mailer?

[Paul85]

Anyone else get a letter from Toyota about missing floor mats and having a credit to order them? My 2024 Tacoma came with all weather floor mats but not carpet and I recently got a mailer that said I had a credit to get them. Can't remember if it was from the dealer or Toyota corporate but now I can't find it. I did a search but it didn't pull up any results either

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[dvrgz]

Anyone else get a letter from Toyota about missing floor mats and having a credit to order them? My 2024 Tacoma came with all weather floor mats but not carpet and I recently got a mailer that said I had a credit to get them. Can't remember if it was from the dealer or Toyota corporate but now I can't find it. I did a search but it didn't pull up any results either

https://www.tacoma4g.com/forum/threads/wow-don’t-even-know-what-to-say-about-this.11383/#post-143555

 

[Paul85]

Thank you. I was sitting in the service area at toyota and thought about this. Did a search on my phone but didn't see this thread at all when searched for the words "floor mat" and "floor carpet". Then I asked the service dept if there was anything registered under my VIN and there isn't. Weird.

 

[dvrgz]

Thank you. I was sitting in the service area at toyota and thought about this. Did a search on my phone but didn't see this thread at all when searched for the words "floor mat" and "floor carpet". Then I asked the service dept if there was anything registered under my VIN and there isn't. Weird.

I emailed corporate to try to get in on this. Got this response

 

[Paul85]

I found my letter. Kind of weird in this day and age you have to send them a letter back in snail mail instead of just emailing them but oh well, $200 free money is worth it.

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