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10,000 Miles; second time at the dealer for warranty/repairs

SonoranSurvivalist

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Had the transmission and torque converter replaced at 6336 miles, and now at 10k we're back at the dealership for a separate issue. I was hearing some noise from my front driver side suspension, and the switch/button to change between 2h/4h/4l broke.

The switch is pretty straight forward, said it'd take a day to get a new one. However, the thing that concerns me is the root cause of the noise in my suspension. Turns it, it's a special missing bolt to the front sway bar. They have not elaborated on which bolt, but said it'd take a week to get... which tells me it's a pretty specific item. I asked if the lack of the bolt had cause other damage and didn't get much of an answer. Second, I don't exactly believe the bolt just fell off the truck... I've been off road a couple times since my transmission change, and I noticed there was play in the suspension that should not be there. While driving down the road, things felt normal, occasionally I would hear noise when turning and driving up my curb to my driveway.

I suspect they took the sway bar off when they had to change my transmission, and failed to properly re-install.
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804Rocky

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Probably worth the time and effort to crawl under there and see if you can find any obvious signs of damage and/or abnormalities. Just to try and keep the dealership honest and make sure everything gets fixed.
 

Sner

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I suspect they took the sway bar off when they had to change my transmission, and failed to properly re-install. - you hit the nail on the head 100%
 
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SonoranSurvivalist

SonoranSurvivalist

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Got my truck back. I called the GM and he got the ball rolling. He acknowledged that this is entirely on them, they had the master tech look at everything to ensure it didn't cause damage, and made a note in the system that this happened if something else should break.
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