TerraComa
Member
- First Name
- Nate
- Joined
- May 25, 2024
- Threads
- 2
- Messages
- 7
- Reaction score
- 3
- Location
- Phoenix, Arizona
- Vehicle(s)
- Audi S5
- Thread starter
- #1
Last January I found a small MSRP dealership in Northern Oregon that allowed me to place a deposit on a TRD Pro. At the time I was only second on the order list, according to the salesman, with just his friend in line ahead of me.
Back at the end of May my Terra Pro was built and the shipping process began. At the time the Toyota inventory site listed an ETA of 6/22-7/09, which is about what I expected.
The delivery ETA drew closer and around mid June and the time changed to 7/01-7/21 so I contacted my sales guy to see if he had anymore info. He said his tracker showed delivery 6/30-7/01. During that wait time I kept checking the Toyota inventory and it changed frequently - one day it’s 6/29-7/02, the next it’s 7/04-7/06.
I again reached out to my salesman last Monday to find out if he had any new info on delivery. He said it arrived off the rail on 6/27, slated to arrive at the dealership between that Monday and Wednesday. This time frame came and went and each day the inventory site kept pushing back the arrival time.
Getting fed up, I reached out to the sales guy once again yesterday was told it’s on the truck for arrival between 7/05-7/07, with a screenshot of the tracker. At the time the inventory site showed an ETA of 7/08-7/10. This morning it now shows 7/10-7/12.
I know it’s not the salesperson’s fault, but the delivery of this truck has been the most nontransparent process I’ve ever been involved with. Is Toyota really this disorganized or perhaps it’s just the dealer is smaller and isn’t prioritized for inventory? People are receiving their trucks all across the country but I continue to wait, even though it was one of the first off the line with no PIO.
Does anyone have any insight into the delivery process and what is your experience with Toyota’s delivery process so far?
Back at the end of May my Terra Pro was built and the shipping process began. At the time the Toyota inventory site listed an ETA of 6/22-7/09, which is about what I expected.
The delivery ETA drew closer and around mid June and the time changed to 7/01-7/21 so I contacted my sales guy to see if he had anymore info. He said his tracker showed delivery 6/30-7/01. During that wait time I kept checking the Toyota inventory and it changed frequently - one day it’s 6/29-7/02, the next it’s 7/04-7/06.
I again reached out to my salesman last Monday to find out if he had any new info on delivery. He said it arrived off the rail on 6/27, slated to arrive at the dealership between that Monday and Wednesday. This time frame came and went and each day the inventory site kept pushing back the arrival time.
Getting fed up, I reached out to the sales guy once again yesterday was told it’s on the truck for arrival between 7/05-7/07, with a screenshot of the tracker. At the time the inventory site showed an ETA of 7/08-7/10. This morning it now shows 7/10-7/12.
I know it’s not the salesperson’s fault, but the delivery of this truck has been the most nontransparent process I’ve ever been involved with. Is Toyota really this disorganized or perhaps it’s just the dealer is smaller and isn’t prioritized for inventory? People are receiving their trucks all across the country but I continue to wait, even though it was one of the first off the line with no PIO.
Does anyone have any insight into the delivery process and what is your experience with Toyota’s delivery process so far?
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