Contacting Corporate Regarding QC and other issues

[inlandsmog]

Good luck with any car brands "corporate help line"...

One can only hope.............

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[TacoFreak]

I agree about those corporate help lines - they are there mostly to make you feel better, not to really solve problems.

This seems really strange to me. Toyota obviously realizes that the original air intake was not a good design because they made a running change to that part. They should have put out a TSB so that people with their first attempt can easily get them changed. I guess that leaves people at the mercy of their dealers, and you just have to hope you have a good one.

 

[bitflogger]

It might not be fun but I get the dealer referrals because their agency plus the authorized or certified staff are the manufacturer's channel to get things fixed.

There's no doubt my vehicle firmware needs a Bluetooth/dash fix but up to last weekend I've still never seen the software update screen do anything when I check. My first oil change is coming up and I'll have check firmware in my requests.

 

[bresna]

It might not be fun but I get the dealer referrals because their agency plus the authorized or certified staff are the manufacturer's channel to get things fixed.

There's no doubt my vehicle firmware needs a Bluetooth/dash fix but up to last weekend I've still never seen the software update screen do anything when I check. My first oil change is coming up and I'll have check firmware in my requests.

I've had my Taco since May and I'm a bit surprised we haven't had a software update. My previous Toyotas always seem to get at least one update during the first 6 months after the bug reports come in.

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