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- #76
I’ll open a case too.The saga continues...
I got a call from a case manager. The phone number indicated it was from the Toyota Battery Manufacturing center. The case manager was very receptive to getting the details of this issue. I'm still a bit shocked that they are not more aware of this, but yeah, she listened and said she was going to run a test with our local service manager to see if they can replicate the issue. I'm pretty confident they will replicate the issue. The real question is what happens after that.
She asked me what I'd like to happen with this issue and I told her I believe it is a software bug that would need to be addressed with an update to the software. We'll see how far this goes but I thought I'd post an update for anyone that's interested!
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