TRD Off-Road automatic lost gears 1-5

[SonoranSurvivalist]

Luckily I bought in state and I've got a good relationship with the dealership. Lemon laws in state say cumulative 30 days of in shop or 4 shop visits for the same thing.

Quick update, called Toyota roadside assistance and was told despite the 25 mile limit, if the nearest dealership is beyond that, they will tow to the dealership for free.

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[nyydynasty]

Toyota said they'd pay to tow it the first 25 miles to the nearest dealership, which would still leave me with a $160 bill and that doesn't get me any closer to home.

Here's a screenshot from Toyota's website. It says "to the nearest toyota dealership (or to the toyota dealership of your choice within 25 miles of the nearest dealer)".

This means they will tow your truck to the nearest dealership at no cost to you. But if you choose your own dealership, they will tow it 25 miles past the nearest dealership and you cover the rest.

You don't need to pay anything unless you chose a different dealer

I've never had to use the lemon law but from what I understand, to answer your question, it depends on the specifics of the law in both states (the state you live in and the state you purchased the truck).

 

[TacoFreak]

@WKTJR1 I agree that there has been a rush to judgement here, and taking some time to see this play out is wise. But as someone getting ready to lay down somewhere around $70k out the door for a Tacoma it is eye opening.

I often try to look at the big picture. How many trucks are actually affected? How did the manufacturer handle the problem? This is just one truck, but that doesn't help someone stuck away from home in an area currently getting hit with record heat. A breakdown in the southwest can be a death sentence at this time of year - I used to live there. Toyota has the chance to make us all feel better by stepping up and I hope that is what happens.

@univurshul that is an excellent question. Do you have to return to the state where the truck was bought and abide by their lemon laws or do the laws in your state of residence apply? I will be looking at Virginia's lemon law before I put down my money. This is partly why I was committed to waiting for a truck at a local, very decent dealership. That is seeming like a better idea than ever right about now.

 

[TacoFreak]

@nyydynasty It make sense that there are limits on towing, particularly if you just want to chose a different dealer farther from home. But this case leaves @SonoranSurvivalist and family stranded away from home and his truck at a remote dealership. I hope Toyota follows through and their roadside assistance gets him and his truck back home safe.

 

[fightforfood247]

Well, as the title says... My automatic has lost gears 1-5. I'm about 200 miles from my house currently driving home with my family in the truck. Yeah we've probably put 700 miles on the truck today, same as yesterday. Had no issues yesterday or on my way to our destination either. Total milage about 6500, 4000 of those in the last 3 weeks. Haven't had any issues up to this point. Seems to drive alright in gears 6-8, just won't go down to anything less. Transmission never overheated, I have had the transmission temps on my cluster the entire drive, not once have they budged above normal operating temps while driving in 2H on the freeway. I was able to limp the vehicle to a hotel where I'm staying for the night so I can get it towed in the morning to the nearest dealership or, potentially, see if it goes into gear in the morning once fully cooled and I can get back home to my local dealership.

Exactly what mine did

 

[fightforfood247]

@WKTJR1 I agree that there has been a rush to judgement here, and taking some time to see this play out is wise. But as someone getting ready to lay down somewhere around $70k out the door for a Tacoma it is eye opening.

I often try to look at the big picture. How many trucks are actually affected? How did the manufacturer handle the problem? This is just one truck, but that doesn't help someone stuck away from home in an area currently getting hit with record heat. A breakdown in the southwest can be a death sentence at this time of year - I used to live there. Toyota has the chance to make us all feel better by stepping up and I hope that is what happens.

@univurshul that is an excellent question. Do you have to return to the state where the truck was bought and abide by their lemon laws or do the laws in your state of residence apply? I will be looking at Virginia's lemon law before I put down my money. This is partly why I was committed to waiting for a truck at a local, very decent dealership. That is seeming like a better idea than ever right about now.

I’m talking to lemon law lawyers now with mine. I reside in ny bought in IL. It’s the state you bought the trucks lemon law

 

[nyydynasty]

@nyydynasty It make sense that there are limits on towing, particularly if you just want to chose a different dealer farther from home. But this case leaves @SonoranSurvivalist and family stranded away from home and his truck at a remote dealership. I hope Toyota follows through and their roadside assistance gets him and his truck back home safe.

100% agree. I just wanted to make sure it was clear that toyota does not charge to bring it to a local dealer where they can (maybe) fix it quickly so no one is actually stranded far from home. ToyotaCare is not designed to get you home. It's designed to get your truck to a nearby dealer to get repaired as fast as possible.

I’m talking to lemon law lawyers now with mine. I reside in ny bought in IL. It’s the state you bought the trucks lemon law

good luck

 

[Deleted User 1813921]

I will add this you can graduate last of your class still be a lawyer just not a very good one. If you do need to use a lemon law lawyer do your research there are respectable law firms that Toyota probably have already worked with. In California I had to lemon law a Yamaha YZFR1 their flagship motorcycle and within the value price wise of a lawyer taking on the case. I was referred to a lawyer specializing in lemon law in Calabasas California from a parts distributor I befriended working professionally in power sports. When I met the lawyer representing Yamaha he gave me a business card and asked how did you hear about your lawyer? I said it was a referral from within the power sports community. His reply was you have one of the best. And said usually this process takes longer. I settled out of court.

 

[NoNo]

100% agree. I just wanted to make sure it was clear that toyota does not charge to bring it to a local dealer where they can (maybe) fix it quickly so no one is actually stranded far from home. ToyotaCare is not designed to get you home. It's designed to get your truck to a nearby dealer to get repaired as fast as possible.


good luck

I don't understand what you are making clear. The way I read it, they will tow to the closest dealer where you break down, not the closest to your home. Do I have that wrong? If I'm 500 miles from home, and the truck breaks down, I don't want it being repaired at the dealer where it breaks down, especially if it's going to take days or weeks, and I have to wait for parts. It makes more sense if they tow to the closest dealer OR the closest dealer to your home. I can't just choose to stay somewhere my truck happens to break down, for an indefinite period of time.

 

[WKTJR1]

I’m talking to lemon law lawyers now with mine. I reside in ny bought in IL. It’s the state you bought the trucks lemon law

Same here. I am most likely buying in Vermont but am a resident of Maine. This brings up a hypothetical situation: If I use a Maine dealer and they cannot get it repaired, I can't invoke the Maine Lemon Law. So, if I get the truck to Vermont, do I have to start over? Probably, yes, as the Vermont dealer can claim they didn't have the opportunity under Vermont Lemon Law to fix it.

 

[TacoFreak]

It makes more sense if they tow to the closest dealer OR the closest dealer to your home. I can't just choose to stay somewhere my truck happens to break down, for an indefinite period of time.

That is my point too. This does not sound like something that will be fixed quickly. Some people have waited a long time for a new transmission.

I guess you could quit you job and relocate to the area where your truck happened to die. It is more likely that you will have to pay out of pocket to get you and your family back home and then have to rent a vehicle while you wait to get your truck repaired.

That is not fair to the buyer of an expensive new truck and not the kind of response I expect from the largest maker of vehicles in the world.

 

[nyydynasty]

I don't understand what you are making clear. The way I read it, they will tow to the closest dealer where you break down, not the closest to your home. Do I have that wrong? If I'm 500 miles from home, and the truck breaks down, I don't want it being repaired at the dealer where it breaks down, especially if it's going to take days or weeks, and I have to wait for parts. It makes more sense if they tow to the closest dealer OR the closest dealer to your home. I can't just choose to stay somewhere my truck happens to break down, for an indefinite period of time.

I get what you're saying and you do have a point but i guess I'm looking at it from Toyota's perspective. They didnt design toyotacare to get you home if you're stranded hundreds of miles away. The purpose is to get you repaired and back on the road as quickly as possible. I understand that in this specific circumstance, it's likely a transmission issue but as an example -- If I decide to drive my truck across the country and I breakdown in Cali, I would never expect toyota to tow my truck back to NY because that's my dealership and it's closer to home. Now, in this situation, I would hope that Toyota would help out and cover the towing cost but I think it would be wrong to 'expect' that.

 

[fightforfood247]

Same here. I am most likely buying in Vermont but am a resident of Maine. This brings up a hypothetical situation: If I use a Maine dealer and they cannot get it repaired, I can't invoke the Maine Lemon Law. So, if I get the truck to Vermont, do I have to start over? Probably, yes, as the Vermont dealer can claim they didn't have the opportunity under Vermont Lemon Law to fix it.

I’m in the same position you’re in. I see that logic. However I think that because Toyota umbrellas everything. It shouldn’t matter the dealer that has it. I bought mine in Chicago but mine is at a ny dealer. Mines already been out of commission over 30 days. There would be no way for me to get the truck that’s inop across the country. Lmk what you find I’ll do the same

 

[fightforfood247]

100% agree. I just wanted to make sure it was clear that toyota does not charge to bring it to a local dealer where they can (maybe) fix it quickly so no one is actually stranded far from home. ToyotaCare is not designed to get you home. It's designed to get your truck to a nearby dealer to get repaired as fast as possible.


good luck

I agree for sure

 

[TrustButVerify]

Well, as the title says... My automatic has lost gears 1-5. I'm about 200 miles from my house currently driving home with my family in the truck. Yeah we've probably put 700 miles on the truck today, same as yesterday. Had no issues yesterday or on my way to our destination either. Total milage about 6500, 4000 of those in the last 3 weeks. Haven't had any issues up to this point. Seems to drive alright in gears 6-8, just won't go down to anything less. Transmission never overheated, I have had the transmission temps on my cluster the entire drive, not once have they budged above normal operating temps while driving in 2H on the freeway. I was able to limp the vehicle to a hotel where I'm staying for the night so I can get it towed in the morning to the nearest dealership or, potentially, see if it goes into gear in the morning once fully cooled and I can get back home to my local dealership.

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