Jax156
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I've been wanting to share my story for a couple weeks now but I've been super busy lately... anyway here it is.
About 3 weeks ago I was driving down the interstate when the truck started driving weird, then lights and notifications started popping up. Short there after tons of smoke started pouring out from everywhere. I immediately pulled off to the side of the interstate to take a second to try and figure out what the hell was going on. After I turned the truck off that was a wrap, it wouldn't turn back on. Next step was having a tow truck pick it up and take it to my local dealership where I purchased it from. Right off the bat the service advisor was like "it's gonna be a while". Apparently when something major like this happens, they want to send a field tech from Toyota out to check it. 2 weeks later I get the screenshot above saying the oil filter threads were messed up and that was the cause of the oil leak and the block was going to need to be replaced. A week later he says the block has an eta of August I truly hope this is an isolated incident and no one else has this happen to them. I opened a case with Toyota directly so that will help me keep an eye on the actual ETA of the block. I'll keep everyone posted as I receive updates.
*UPDATE 6/25/24*
At the end of the day I wasn't comfortable with keeping a brand-new truck with a rebuilt engine. I reached out to the general manager about a week ago to explain the situation and let him know I wanted a new truck. Without hesitation he said I have his full support and we'll make it happen. Identical truck will be here next week. I'll have the same payment as before and Toyota is cutting me a check for $1500. Overall this hasn't been a great experience but at least they're doing their best to make it right.
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