Oil leak - 2 day old Offroad Premium

[Sner]

Mine's $51,500.

Even at that price i sure wouldn’t be crawling under it to fix an oil leak on it. Yet several chastise this person for not having a jack or a way to get under it to fix an oil leak. Ignorance

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[Sner]

Annoying is there are trolls on these forums who chastise @tacotegu for not having a way to get under his new truck to check the oil leak and fix it himself. The absurdity is mind boggling. In the end, many people have issues with new vehicles - they’re machines that are mass produced so bound to have issues. I too would like to know the outcome, that’s what these forums are for. But to chastise someone for not having ramps or a jack or the ability to get under it to look for,an oil leak, no matter if he can or can’t do it is awful - especially in the end because as I already stated it’s a brand new $60K truck - not the new owners responsibility to do that. Just call dealer/toyota and have them take care of the truck and the customer for the inconvenience it’s caused.

 

[tacotegu]

Just had it towed to dealer this morning.

Got a call a couple hours later: rear main seal leak is suspected. They ordered parts and should arrive tomorrow they say. I asked how this can happen on a brand new truck if its passed PDI? They had no words. I'm frustrated and angry. They said thankfully the oil levels were fine and not low so engine should not have been compromised but I am still not happy how this came to be.

 

[Garrett]

Just had it towed to dealer this morning.

Got a call a couple hours later: rear main seal leak is suspected. They ordered parts and should arrive tomorrow they say. I asked how this can happen on a brand new truck if its passed PDI? They had no words. I'm frustrated and angry. They said thankfully the oil levels were fine and not low so engine should not have been compromised but I am still not happy how this came to be.

That's wild. Engine assembly issue? Really sorry you drew the short straw on this. Hopefully they get it fixed quickly.

 

[Sner]

Just had it towed to dealer this morning.

Got a call a couple hours later: rear main seal leak is suspected. They ordered parts and should arrive tomorrow they say. I asked how this can happen on a brand new truck if its passed PDI? They had no words. I'm frustrated and angry. They said thankfully the oil levels were fine and not low so engine should not have been compromised but I am still not happy how this came to be.

Thanks for the letting us know. That sucks - you sure ended up with short end of the stick. It's a big job to fix rear main. Have to wonder how a rear main seal failed at such a low mileage. I hope they check crank end play to make sure it isn't shifting causing the crank to laterally move in the block and dislodge the rear main seal.

 

[tacotegu]

Yeah they said it's still a guessing game until they can inspect it closer once parts arrive. I asked what parts were ordered and they said a gasket? I asked is this a blown gasket cause that would be more than just a seal leak. They weren't sure.

I will decline the vehicle if there was a major engine issue like a blown gasket on a brand new vehicle under 20km. Really hoped this wasn't a major issue but this seems closer to worst case scenario than I had hoped.

 

[Sner]

Yeah they said it's still a guessing game until they can inspect it closer once parts arrive. I asked what parts were ordered and they said a gasket? I asked is this a blown gasket cause that would be more than just a seal leak. They weren't sure.

I will decline the vehicle if there was a major engine issue like a blown gasket on a brand new vehicle under 20km. Really hoped this wasn't a major issue but this seems closer to worst case scenario than I had hoped.

I'd be contacting Toyota Canada on this one - that's pretty unacceptable. Read on this forum some other guys truck was bought back for a cracked evaporator box leaking water onto passenger floor. Attached

 

[26wx]

Yeah they said it's still a guessing game until they can inspect it closer once parts arrive. I asked what parts were ordered and they said a gasket? I asked is this a blown gasket cause that would be more than just a seal leak. They weren't sure.

I will decline the vehicle if there was a major engine issue like a blown gasket on a brand new vehicle under 20km. Really hoped this wasn't a major issue but this seems closer to worst case scenario than I had hoped.

I'd just say take a deep breath for now. If it's a rear main seal, it's not the end of the world for you by any means, and it's largely going to be a problem for them because of the labor. Something like that probably hasn't messed with the engine internals. And it may not be a blown gasket; maybe it just got pinched in the assembly process. Annoying, for sure, but don't go to the dark side just yet.

 

[Burgi]

do you have to pull the engine to get to the seal?

OP if you do have to keep this vehicle squeeze Toyota for the 10 year 125k platinum warranty.

 

[Sner]

do you have to pull the engine to get to the seal?

OP if you do have to keep this vehicle squeeze Toyota for the 10 year 125k platinum warranty.

It’s either pull the engine or pull the transmission - they’d be pulling the transmission to do the job. Good idea and as for some extra warranty coverage if they can’t or won’t replace the truck.

 

[Taco Number Two]

Unfortunately I have neither a jack or the ability to slide under to remove the skid plates at the moment. At this point I'd rather not touch anything and let them find the problem in case they try to place blame on me

Yeah I agree with you- if I wanted to climb under my vehicle after working at my own job all day, I’d have bought a used vehicle.
Let the dealer deal with it.

 

[FoxTRDPro]

Just had it towed to dealer this morning.

Got a call a couple hours later: rear main seal leak is suspected. They ordered parts and should arrive tomorrow they say. I asked how this can happen on a brand new truck if its passed PDI? They had no words. I'm frustrated and angry. They said thankfully the oil levels were fine and not low so engine should not have been compromised but I am still not happy how this came to be.

Honestly this is unacceptable for a new truck. Really questioning Toyota reliability nowadays....

Keep a log of EVERYTHING. Start looking into lemon laws for your car.

 

[Yman]

Not happy at all right now. Picked this up 2 days ago. 10km on odo, currently at still at under 20km after driving back from dealer. Clearly has an oil leak (not AC condensation, see pics).

Toyota sales rep unsure whats going on. Service closed til Monday. Will need to get it towed.

Anyone else experienced this and if so what was the issue? Makes me question whether they truly do PDI.

 

[Sner]

Honestly this is unacceptable for a new truck. Really questioning Toyota reliability nowadays....

Keep a log of EVERYTHING. Start looking into lemon laws for your car.

Sadly Lemon Laws don't exist in Canada.

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